VA Billing for Private Practice

ORIGINALLY RECORDED on Thursday, February 24, 2022

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Registered attendees are solely responsible for viewing the recording before the portal closes on July 31st.


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Workshop Leaders

Angela Ponthier, AuD

Lagniappe Hearing

Angela Ponthier, AuD, has been an audiologist for 25 years. She is also known as Angela Gracie by many of her peers. Dr. Ponthier is the owner of Lagniappe Hearing, a private-practice audiology clinic in central Louisiana. Lagniappe is a French word that means a ‘gift’ or ‘something extra’. She is currently serving as the President-Elect for the Louisiana Academy of Audiology.

Dr. Ponthier has been credentialed with the VA Community Care Network since 2017 and receives referrals from both the Alexandria, LA VA Medical Center and the Jackson, MS VA Medical Center. She successfully files claims that are processed and PAID by VACCN within 7-9 days.

Dr. Ponthier was the Lead Audiologist at the Alexandria VA Medical Center for 18 years prior to private practice. The VA audiology clinic completed all testing for the VA’s primary care referrals, compensation & pension exams, hearing conversation program, traumatic brain injury team referrals and provided care for VA nursing home residents. Dr. Ponthier was awarded the “Super Star” medal by the VA Director for her Leadership role on a system redesign team. The team was created by the Director to streamline the flow of care through the audiology clinic. The goals of her team were to significantly reduce waiting time, decrease missed opportunities, and improve overall customer satisfaction.


Rachel Garcia, HIS

Advanced Hearing & Balance Center

Rachel Garcia became a certified medical claims and billing specialist after completing a 2-years training program in 2003. She also co-owns a multi-location private-audiology practice and recently began practicing as a licensed hearing instrument specialist in the Dallas, Texas area. She has worked alongside a number of audiologists over the past 26 years in the audiology field. She continues to train and oversee an in-house billing team that specializes in credentialing, contract negotiations, insurance verification, and billing audiological services for a busy practice that provides hearing and vestibular services with 4 audiologists. She has experience working with commercial insurance, workers compensation carriers, third party administrators (YHN, TruHearing, Amplifon, and UHC Hearing), and direct contract with TriWest servicing referrals with the community care network for the VA. She has a passion for helping patients seek the services they deserve while minimizing the company’s risk and patient out-of-pocket expenses.


Liz Costantino

Farrar Consulting

Liz Costantino is currently a Medical Billing Specialist at Farrar Consulting. She has a professional background in community engagement, training and education. She received a Bachelor of Science in Public Health from SUNY College at Old Westbury in 2009. Liz is working towards a certificate in medical billing and coding through the American Academy of Professional Coders (AAPC). She strives for excellence and is committed to helping providers with their billing and coding needs. Liz resides on Long Island, New York, with her husband, two children and dog. She enjoys the outdoors, traveling, peloton and relaxing with family.


Dawn Gilliam

Farrar Consulting

Dawn attended Columbia State Community College and University of Phoenix. She has spent the past 20 years in the medical field, with the past 15 years being dedicated to medical billing and coding. She has been a Billing Specialist for the Audiology, Internal Medicine, Pulmonology, Gastroenterology, Surgery, Pharmacy, and Lab industries, and has also handled accident-related injury claims. She has held the positions of Aging Accounts Specialist, HIPAA officer, Certified Patients Account Representative (CPAR), and Certified Pharmacy Tech (CPhT). She is well versed in Credentialing as well as Commercial, Medicaid and Medicare plans nationwide.



Amit Gosalia, AuD

AudBoss Extraordinaire

Freewheelin’ and fresh, we all know Amit has what it takes to make sure an event runs well. He will be spinning some mad moderation game with this group of experts to make sure you get the PREMIUM experience!

Basics of VA Billing
Real-World Experiences in the Clinic
Treatment and Services (Hearing Aids, Tinnitus, Vestibular, CI, Etc...)
Understanding Tricare (East/West/Life)